Privacy Policy

We are committed to protecting your personal data and privacy.

This Privacy Policy sets out how we collect and store the information you provide through the Greyfort Bitcore website (the “Website”)

We will uphold these principles:

• To clarify how we collect and process your personal information:

We want you to make informed decisions about how personal data is used and processed. That's why we've created this website. To support this, we use a range of methods and processes to provide clear, relevant information about our use of personal data.

If we consider it necessary for you to receive specific details, we will provide the information at an appropriate date and time.

We are happy to answer any questions you may have and provide any clarification you need regarding legal restrictions. You can contact us by email at the address below: info@greyfort-bitcore.com

• Personal data will be used solely for the purposes outlined in this policy.

We may process Personal Data for a range of purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'), enhancing the site, safeguarding our rights and interests, enabling service maintenance and delivery, meeting regulatory or legal obligations, and carrying out administrative and business activities to support the delivery and use of the Services

We also use personal data to better understand your preferences and needs.

• To use essential tools to protect your personal data rights:

To uphold your rights, we offer comprehensive support. Contact us at any time to request access to your personal data. We can amend or delete it, stop using it for specific or broader purposes, and transfer it to you or a third party. We will honour your requests

• Ensure your personal data remains secure

While we cannot guarantee the absolute security of your personal data, we will continue to use a range of measures and safeguards to ensure it remains protected

Our privacy and security policy is robust.

1. What is the scope?

This policy explains what types of personal data the company collects from individuals, how it is processed, shared with third parties, and protected, along with other relevant details.

This Policy relates to information about an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, or indirectly identified using other information we hold or can access.

The Policy defines ‘processing’ as any operation involving the use or collection of personal data. This includes the management, organisation, and storage of personal data.

Our services are intended for a general audience and are not designed for anyone under 18. We do not intentionally seek or collect information from anyone under 18. We do not knowingly allow under-18s to use our services. If we become aware of such information, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you use our services or channels, or visit our website, we may collect personal data. We may ask you to provide it in certain circumstances. We also collect personal data by analysing how our services and channels are used, or by receiving it from our third-party partners

3. No obligation to disclose personal information to the company and related consequences

You are not obliged to provide us with any personal data. However, in some instances, if you choose not to, we may be unable to provide certain services, or users may be unable to access the website.

4. What types of personal data do we collect? When you visit our website, we may collect the following personal information:

This includes details of your online activity log, traffic data (such as IP address and the date and time of access), the language you use, software crash logs, browser type, and information about the device you use. The information collected is not personal data and cannot be used to identify you

Personal Data We receive from you: Any personal data you choose to provide to Us when you connect to a third-party online trading platform through Us

Personal data you provide directly to third-party platforms to enable transactions: this may include your full name, address, telephone number, and email address.

5. Lawful basis and purposes for processing personal data

The company processes your personal data for the purposes described in this section, in accordance with the relevant legal basis.

The company cannot process your personal data without a lawful basis. The lawful grounds on which the company may process your personal data are:

• You have consented to the processing of your personal data for one or more purposes, including when you submit personal information via the website for us to transfer to a third-party trading platform
• The company or a third party may need to process data to pursue legitimate interests. For example, this may include enhancing our services or defending legal claims.
• Processing is necessary to comply with a legal obligation.

Please contact us by email for more information about the processing required to protect legitimate interests.

Below is a list of reasons and legal grounds for which we may use the personal data you provide to us

6. Disclosure of Personal Data to Third Parties

The company may also share personal data with third-party service providers, including hosting and storage providers, and providers of IP address and user experience analytics.

You may also ask us to share specific personal information about you with third-party trading platforms. If you do, we will provide the personal data you supply to those third-party trading platforms. The use of your personal information is governed by their privacy policies. Your personal information may be shared with multiple trading platforms

The Company may share personal data with affiliated entities or business partners that can provide the Company with resources needed to enhance and improve the products and services it offers to its customers.

Where necessary to protect the rights of third parties or the Company's assets, personal data may be disclosed to regulatory, local or other competent authorities

We may also share your personal data with potential investors or purchasers, and with lenders to the company or to any other company within the group, in the event that such a transaction takes place (including any transfer or sale of assets of the company or any other group company), or in connection with any merger, restructuring, consolidation, or insolvency of the company or any other business within the group

7. Cookies and Third-Party Services

Third-party services, such as advertising partners on our website or analytics providers, may be used. These providers may also use cookies or similar technologies.

Cookies are small text files stored on your device when you visit or use this website. They collect information about your preferences and browsing behaviour to improve your experience, remember your settings, and tailor products and services to your interests. They also support statistics and analytics

Some of the cookies we use are session cookies. These are stored temporarily on your device and remain only for a short period, usually until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a set period after you close your browser. They help the website recognise you as a returning visitor and make it easier for users to come back to the site

Types of biscuits:

We may use them as designed

Cookies have been blocked or removed

To block or delete cookies, adjust your browser settings. The links below will guide you through the process in several popular browsers

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's functions and features may not work as expected if this occurs

ONLINE TRACKING NOTICE

The Company will retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, or longer where permitted by applicable laws, regulations, policies, and orders

We will share your information with third-party trading platforms for 12 months. If you consent, we will extend this sharing for a further 12 months

We regularly review the Personal Data we retain to confirm it is no longer needed.

9. Transfer of personal data to third countries or international organisations

Your personal information may be transferred to other countries (i.e. to a third country, meaning a country other than the one in which you reside) or to international organisations or jurisdictions. The company takes all necessary measures to protect the personal data you provide and ensures that data subjects can exercise their rights and obtain effective legal remedies

These protections and safeguards apply to all residents across the EEA (European Economic Area)

• Transfer to a third country or international organisation that the European Commission has found provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (‘GDPR’)
• The transfer is made under a legally binding, enforceable agreement between public bodies or authorities, in accordance with Article 46(2)(a).
• The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses under Article 46(2)(c) of the GDPR. The Clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en

The Company can provide details of the security measures it uses to safeguard your personal data when it is transferred to third countries or international organisations. To request this information, please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organisational and technical measures to safeguard personal data. These measures help prevent the accidental or unlawful destruction, loss or alteration of personal data

We cannot ensure or guarantee that your personal data will always remain secure and free from error. We are also not responsible or liable for any intangible, incidental, or consequential damages that may arise from the use or disclosure of personal data. This includes, without limitation, any disclosure of personal data resulting from transmission errors, unauthorised access by a third party, or any other cause beyond our control

If we are legally obliged or required to meet conditions beyond our control, we may need to disclose your personal data to third parties, including government authorities. In such cases, we cannot guarantee the protection of your personal data by third parties

Personal data cannot be transmitted online with complete security. The Company cannot guarantee the security of any personal data you send to us over the Internet

11. Links to third-party websites

Links to third-party websites and applications are available on this website. These sites and apps are not monitored or controlled by the company. We accept no responsibility for the collection or processing of personal data by them. This Policy does not apply to activities carried out through those sites or apps.

When you visit any third-party websites or apps, we recommend reviewing their privacy policies before deciding whether to access or use them. We also advise against sharing any personal data until you have done so

12. Updates to this Policy

This Policy may be updated at any time. If changes are made, we will notify you by updating the Policy on our website. Where significant changes occur, we will make reasonable efforts to inform you through appropriate channels and will also publish a notice on our website. Unless stated otherwise, updates will take effect after the revised Policy has been published

13. Your rights concerning your personal data

You have the right to ask us to verify the accuracy of the personal data we collect about you, correct any inaccuracies, and delete any personal data we no longer need. You may also restrict the scope of certain types of processing of your personal information

If you are resident in Zimbabwe, please see this page:

You have these rights over the personal data you provide. To exercise them, please email the address below.

Access rights

The Company can verify whether the personal data being processed about you is accurate. If so, you may access your personal data

The Company can provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request

The right to access personal data must not encroach on the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse it or limit the scope of its response.

Right to rectification

The Company may correct inaccurate personal data, and you have the right to request rectification of any incomplete personal data relating to you, taking into account the purpose of processing

Right to Deletion

The following grounds apply: (a) personal data is no longer required for the purposes for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, for reasons related to your particular situation, to the processing of your personal data based on legitimate interests pursued by us or a third party; (e) personal data has been processed unlawfully; or (f) personal data must be erased to comply with a legal obligation imposed on the company

This right does not apply where processing is necessary (a) to comply with a legal obligation under EU law or the law of a Member State; or (b) for the establishment, exercise, or defence of legal claims.

Processing restrictions

If you're concerned about the accuracy of your personal data, you can request that the company restrict the processing of your personal data

If you request a restriction on your personal data, it may only be retained with your consent, to establish, exercise or defend legal rights, to protect another person’s rights, or for reasons of significant public interest within the European Union or a Member State

Your right to data portability

If processing is carried out by automated means and is based on your consent or a contract you are party to, you have the legal right to review the personal data you provided to the company

You have the right to request the direct transfer of your personal data from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. This right must not adversely affect the rights or freedoms of others

Right to object

You may object at any time to our processing of your personal data where it is based on legitimate interests pursued by us or a third party. This also covers any profiling carried out solely on the basis of those legitimate interests. We may continue processing only if we can demonstrate compelling legitimate grounds that override your rights, freedoms and interests, or where the processing is required for the establishment, exercise or defence of legal claims

You have the right to object at any time to the processing of your personal data for direct marketing purposes

Right to withhold approval

You can withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.

You have the right to lodge a complaint with your supervisory authority.

You have the right to lodge a complaint with a supervisory authority in any Member State that safeguards individuals’ fundamental rights in relation to the processing of personal data within the European Union

The regulations of the European Union and its Member States may restrict your rights concerning your personal data, as set out in Section 13.

We will provide the requested information in line with your rights under section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the nature of your request and the number of requests we receive. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

Provided it does not conflict with section 13 of the law, any information you request under your section 13 rights will be supplied free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of supplying the information or notifying you of the action taken. We may also decide not to act

If we have concerns about the identity of the person who submitted your request, the company may request further information.